After the registration in the trial you receive the test line to be able to pass the guide with calls to demo contacts only. So if you pass the guide, you'll receive the rela line for calling.
The owner is the account administrator who has the full access to the settings and marketplace. The operator has limited access to the functionality, one can view the whole Lead management tab, one’s personal dashboard, and Users tab. You need to have licenses for both, even if the owner doesn't take part in the calling.
You can view tariffs on calls in the left sidebar in Marketplace - SIP Number tab by clicking on Rates info per minute link. You can enter the name of the country in search field and view the tariffs. This information can also be found in Main settings - SIP manager tab by clicking on Show rates link.
Please find the list below:
If the system has only one SIP number, all manual calls will be made with this caller ID. If you have several phone numbers, you can select the number from which to call:
You can also choose SIP line directly in the client card:
The selected line is memorized and used by the system for manual calls till the next shift. Change of the line for outbound calls from campaigns takes place directly in the campaign settings.
Password recovery from the login page:
How to change password in your account:
SIP (Session Initiation Protocol) is a protocol used in VoIP communication that enables users to make free calls (voice, video) over the Internet using their computers and mobile devices. This technology provides a high-quality VoIP (Voice over IP) connection and reduces communication costs at the same time. SIP is often used by companies for internal and external communication via a PBX (private branch exchange) system.
PBX is a business phone system that offers core voice communication features for daily operations, which are not provided by cell phone services or residential telephone lines. The main purpose of a PBX is to save cost as this setup does not require a separate line to the company’s central office for each user.
SIP trunking is a method of delivering telecommunication voice and media services over the Internet Public Switched Telephone Network (PSTN). SIP trunking technology requires an Internet connection, an IP-enabled PBX, a VoIP vendor, and a border element or gateway to support IP-based voice communications. Calls are directly routed through your current PBX or VoIP phone system using signaling information so your communication system knows where to send it. Voice becomes an application on the IP Network.
The greatest advantage of SIP phone service is that SIP is a technology with minimal upfront investment costs and general cost-efficiency. Unlike traditional telephony, SIP phone service has upfront pricing with no hidden fees: SIP phone service is generally billed on a per-user basis. All calls between SIP users are free, worldwide. Also, SIP enables easy scaling and supports the needs of the organization across different geographic locations, which makes it an extremely efficient solution.
VoIP (Voice over Internet Protocol) is a digital telephony service that transmits calls via the Internet. In order to enjoy the benefits of VoIP, the user needs to have a VoIP phone service provider and a stable high-speed Internet connection. VoIP telephony provides various advanced call, text, and video functions to address multiple communication needs.
When searching for the best VoIP service provider, it’s essential to consider the specific needs of your business. Some of the most important factors to look for in a VoIP provider are the following: