Marketplace

Marketplace in Voiptime Cloud

  • Plans
  • Purchasing SIP number
  • Billing


  • Plans

    Upgrade

    If you need greater functionality, you can change your tariff plan to a higher one. However, it is impossible to shift from the higher tariff plan to the lower one. During the change of tariff plan, the number of licenses and their duration remain unchanged.

    To change the tariff plan to a higher one:

    • In the left sidebar, open Marketplace tab, select Plans.
    • Click Upgrade on the chosen tariff plan.
    • In the pop-up window, click PAY.
    • Fill in all the payment fields and click CHECKOUT.

    How to buy additional licenses:

    • In the left sidebar, open Marketplace tab, select Plans.
    • Click BUY MORE LICENSES on the chosen tariff plan.
    • In the new window, enter the number of licences in Add more users for your plan field.
    • Click CHECKOUT.
    • Fill in all the payment fields and click CHECKOUT.

    Check transaction history in Marketplace - Billing tab.

    After that you'll be able to create accounts for users.

    Purchasing SIP phone number

    A payment for the purchased virtual local number is debited from your account. If your account has insufficient funds, you need to replenish it first.

    • In the left sidebar, open Marketplace tab, select SIP Number.
    • In the Country field, select the needed country.
    • In the State field, select state/province (not present in all countries).
    • In the Area field, select city/region.
    • Click ORDER PHONE.

    The purchased number will appear in the Purchased numbers. To check whether the number is connected, go to Main settings - SIP manager.

    Billing

    All transactions related to the purchase of licenses and replenishment of the balance can be found in the "Billing" tab. It is located in the left sidebar, “Marketplace” - Billing tab.

    The table includes the following fields:

    • Date - date and time of the purchase;
    • Payment ID - ID of the transaction;
    • Purpose - the purpose of payment (Balance refill or Voiptime cloud subscription);
    • Amount;
    • Status - PROCESSED, PENDING, FAILED.